Listeningisacombinationofhearingwhatanotherpersonsaysandinvolvementwiththepersonwhoistalking.Listeningskillsincludethreeskillclusters: attendingskills:seemypreviousblog followingskills:thisblog reflectingskills:nextblogTheskillsofusingdooropeners,minimalencourages,openquestions,andattentivesilenceenablethelistenertokeepthefocusonthespearker'scommnuncation.Inyesterday'sblog,wetalkabouthowto...[
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Dooropenersexamples: Lookslikethingsdidn'tgowellforyoutoday.I'vegottimeifyou'dliketotalk. Somethingunpleasanthappentoyou?Wanttotalkaboutit? Youdon'tseemyourselfthesepastfewdays.Youseemburdenedbysomething.Caretotalkaboutit?Fourelementsofdooropeners: adescriptionoftheotherpersonsbodylanguage-"youlooklikeyouarenotfeelinguptopar." aninvitationtotalkortocontinuetalking-"p...[
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Myunhappymindwasabattlefieldofconflicteddemons.AsImademydecisiontospendtendaysaloneandinsilenceinthemiddleofexactlynowhere,Itoldallmywarringandconfusedpartsthesamething:“We’reallheretogethernow,guys,allalone.Andwe’regoingtohavetoworkoutsomekindofdealforhowtogetalong,orelseeverybodyisgoingtodietogether,soonerorlater.”Ihadn’tevenbroughtanybookstoread,nothingtodistractme...[
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OnesunnydayIwaslamentingmymiserablelifeonthesofawithacupofteainmyhand.Myhusbandstartedtoeducateme."youshouldbegrateful.youforgothowhappyyouwerewhenyoureceivedthejoboffer.youearnedmorethanthescientistinourcompany.hehastwoPhD......"Myangerroaredinsideofme.Istartedtoyellathim:"begratefulforwhat?doyouknoweveryclientofmineearn1000timesmorethanwecombinedtogether?whycan'tyouearnmore?wh...[
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Lifeisboileddowntooneword-relationship.Thequalityoflifedependsonthequalityofrelationship. relationshipwithyourownbody,mindandheart relationshipwithfamilyandfriends relationshipwithcoworkersandclients relationshipwithworkandhobby relationshipwithmoneyandpossessions relationshipwithGodanduniversallaws relationshipwithyourenvironmentandtheuniverseThemomentyouhaveyourideaof"want"and"don...[
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Destiny,Ifeel,isalsoarelationship—aplaybetweendivinegraceandwillfulself-effort.Halfofityouhavenocontrolover;halfofitisabsolutelyinyourhands,andyouractionswillshowmeasurableconsequence.Manisneitherentirelyapuppetofthegods,norisheentirelythecaptainofhisowndestiny;he’salittleofboth.Thefurnaceatmyhomedoesnotworkforalmostamonth.Ididnotfeelitwhentheweatherwaswarm.IdidnotrealizeitwhenIfeltfro...[
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"MyfriendslistentowhatIsay,butmyparentsonlyhearmetalk"Perhapswehavehadasimilarexperienceandknowhowfrustratingitcanbetobeheardaccuratelybysomeonewhoisn'tlisteningwithunderstanding.Effectivelisteningisthecombinationofhearingwhattheotherpersonsaysandasuspensefulwaiting,anintensepsychologicalinvolvementwiththeother.Attendingskills:attendingisnonverbalcommunicationthatindicatesthatyouarep...[
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Abarriertocommunicationissomethingthatkeepsmeaningsfrommeeting.Withoutrealizingit,weinjectcommunicationbarriersintoourconversations.Communicationbarriersarehigh-riskresponses-mostlikelytobedestructive: diminishtheother'sself-esteerm triggerdefensiveness,resistanceandresentment leadtodependency,withdrawl feelingsofdefeatorofinadequacyEachbarrierisaroadblock,afeeling-blocker.Itreducesthelikeliho...[
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"Man'ssupremeachievementintheworldiscommunicationfrompersonalitytopersonality.'Inoursocietyitisrareforpersonstosharewhatreallymatters-thetender,shy,reluctantfeelings,thesensitive,fragile,intensedisclosurues.Itisequallyrareforpersonstolistenintentlyenoughtoreallyunderstandwhatanotherissaying.Ineffectivecommnicationcausesloneliness,familyproblems,vocationalincompetenceanddissatisfaction...[
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Liferequiresthecapacitytounderstandproblemsandtoresolvethem.Thisisusuallyarationalcapacitythatincludesknowledge,analyticalpowerandclarityofthinking.Thehigheststageoftheself-transformationprocessisegolessness,butstructurebuildingisstrengtheningoftheego.Thestrengtheningofthepersonalityisastagethatwemustgothroughpriortotranscendence.Weaknessoftheegoleadstoregressionintothefragmentedstateinsteadoftran...[
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