I was out today in Vermont just doing some random stuff and the guy in front of me at the checkout line was being a complete ass to the cashier and for no good reason. She was working as quick as possible but he was still mumbling under his breath one thing or another. It was obvious that the cashier could hear him but she continued to say thank you, would you like a coupon for that, let me put that in a plastic bag so the sweat from the ice cream doesn’t put a hole in your paper bag, etc.
The guy didn’t know what to do with himself. By the end of the checkout process, he was speechless. Somewhat dumb founded. I loved it. I was pleasant with her, small talk and she smiled back. I laughed a little and told her that she totally killed the previous guy with kindness. She agreed, and it works on 99% of people.
Just an interesting tidbit from today.
