EU261

Prerequisite

• Departure from EU
• Arrival in EU & Carrier of EU

Cancellation

• Re-booking
• Refund within 7 days (for unused segments)
• Compensation if short notice
  • 7d-2w      Departure ≤ initial+2h or Arrival ≥ initial+4h
  • 7d        Departure ≤ initial+1h or Arrival ≥ initial+2h

Long Delays

• Refund:        5h+ at departure
• Assistance:         
  • 2h+ for 1500KM
  • 3h+ 1500KM+ (EU) or 1500-3500KM (Non EU)
  • 4h+ (Non EU)
• Compensation:   3h+ at arrival
  • €250
  • €400
  • €600