BUYER 的心理素质 By houston1965
上午发了email,下午我给Listing agent 打电话，想探探seller 心中的底价。首先告诉他我的buyer是第一次买房。对市场不是很了解. 为了不浪费他的时间，如果他能够给我一个 idea， 我也好和我的buyer 协商。Listing agent 这时一点大腕的架子都没有了。给了我一个数。我衡量了一下。基本是5% off, 而我们这更普遍是3% off.
告诉了我的buyer。 Buyer认为太高。我也只能说：let’s try. 晚上又递了一个low offer， 心想还有counter offer. 第二天早上，Listing agent 直接打电话给我counter offer: full price, 但接受我们提出的付closing cost 和home warranty. Closing cost 也是几千。如果我们再counter 的话， 又可减几千。是个很好的deal 了。
我即刻给buyer 打了电话。她一听说full price， 就来火了：no. tell him to send his counteroffer in written. I’ll email him back that we are no more interested in their house. 我又懵了：怎么一还价就来火。几个来回的还价是很正常的。我耐着性子说：We don’t have to accept their counteroffer. We are entitled to counteroffer, too. 她说：no。tell them we are no more interested in their house. Can you forward all his emails to me.
我说：no problem. 但心理想：啥意思？难道我和listing agent 串通? 我很不情愿地给listing agent 打电话，要求他把counteroffer email 给我。他email 给我。我就forward 给buyer.在email 中， Listing agent 作了解释，分析了市场。我的buyer 看完后打电话给我：the listing agent is lying. I know no houses were sold over XXXXX. 我很清楚我给他们的市场分析有这些数据。Listing agent 作解释只是为了说服他们，没想到惹了一身臭。我的buyer 接着说：email him that we think he’s lying. We are no more interested in that house. 我说: I already told him you were not going to make a counteroffer. 其实我没有。生意不成，也不用nasty.
此时我已认识到他们的好战心理，也联想到中东年年的战火，纠纷是不是因为他们的好战心理照成。（disclaimer : no prejudice here). 我无法理解他们的心理，我的心理也受到了创伤。我决定给他们的服务到此为止。
第二天上午看email. 有一份是那个老公的。他Blah,Blah… I think we should move on and look for better options. 我理解是他们要换agent. 我回了他的email:
As your agent, I respect your choice and appreciate the opportunity that you provided to work with you.
It's not easy and it's also emotional buying a house. It takes time and patience. Some people are lucky to get to buy the first house. Some people have to make several tries. Don't give up.