|
Dear Parents,
I am genuinely concerned with the feedback that some of you have given last Friday afternoon, and am sparing no effort in attending to this matter personally. Please allow me to highlight to you that the incidences/situation that you have cited certainly run contrary to our core values of putting our children first, making learning a joyful experience, striving for excellence in all that we do, and professional conduct and integrity.
Because of the seriousness of the feedback, I have immediately requested an in-depth inquiry into this matter from my team. I would sincerely appreciate it if you could accommodate us a little time for us to thoroughly investigate and objectively evaluate this matter. In consideration of this, may I suggest that we meet next Tuesday, September 9, at 1 pm at the Centre? Do let me know if there is a better time preferred.
I would also like to share that arising from the Friday email, I have also received very positive counter-feedback from a few parents. Perhaps we can take the opportunity of the meeting to discuss some of these as well.
I sincerely thank you for your frank feedback, and would like to give you my assurance and commitment that we will certainly work on resolving the issues highlighted. I greatly appreciate your support for Learning Vision these past few years, and would like to request that you continue to extend your strong support as we rectify the concerns that you have surfaced. I look forward to meeting you next week. Thank you.
Regards June Rusdon CEO Knowledge Universe Singapore
|
|
|